How do Law Firms Organize Client Files in the Age of Email?

The Information Age is in full swing, the world is getting flatter, and law firms are bigger than ever. In the good old days, client files were green folders that had correspondence on the right and pleadings/agreements on the left, with a neat index paralegals would update as part of their regular duties.

It is hard to believe all the emails and e-documents law firms send and receive each day make their way into the green folder. So, where is all the information? It may be true that big law firms will not sue or pursue discovery from another big firm, but what is stopping plaintiffs or malpractice complainants from turning the screws?

The information management crisis takes no prisoners and law firms should be hard at work devising their own records management strategy to mitigate their own risks and liabilities. The time is now.


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